How to identify usage limit reset date with free plan?

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support.82
How to identify usage limit reset date with free plan?

I can't see anywhere that shows what day in the month our usage limit resets - I've seen other people saying the renewal/billing date appears on the plans page but I think maybe this is only visible if you're on a paid plan. We're using the new free plan, on the "My Plan" tab I just see the monthly transaction limit and the features, and the Change Plan link just lists all the available plans but again without showing a renewal/billing cycle date.

I can't recall exactly what date we converted from the old key to the new one and - thanks largely to having to debug / retry lots of queries because of the ongoing intermittent 403 error reported in other threads - we are approaching the plan limit for this month so I need to know when "this month" ends.


MQBrianCoakley
Looks like the first
Looks like the first transactions for your account were on 9/7 so I suspect your renew date is the 7th or earlier.

MQBrianCoakley
Your reset date is the 7th.
Your reset date is the 7th.

cotton
Can you give me my renewal

Can you give me my renewal date as well? I can't find it anywhere. 

There are two items missing from account management that I think everyone would agree are highly needed.

  • The renewal date of the account
  • The total number of transactions used by the account during the current period.

The reports by key are nice for for finding what is using the most and when, but are largly useless for managing the whole account. ​

 


MQBrianCoakley
I believe your account reset
I believe your account reset date is the 29th of each month.    Your concerns have been forwarded on to the team. Thanks for the suggestions.

support.60
I've just received a warning

I've just received a warning email that we have used 90% of our allotted transactions, though, I too, am unable to see when our current month ends.

We have never received this warning previously, and requests have not increased this month. Have the limits recently changed?


MQBrianCoakley
Your account resets on the
Your account resets on the 22nd of every month.   There have been no recent limit changes.