Tile Server Down

6 posts / 0 new

Fri, 02/05/2021 - 15:58

atlaslabs

Tile Server Down

I'm getting HTTP 410 errors from the MapBox tile server, causing all my MapQuest maps to appear blank to the customer. Nothing has changed on our application and this problem just appeared today.

Does anyone know of a phone number for support? I tried completing the contact form from multiple browsers and keep receiving the error "Your post is using restricted words and is suspected of being spam.".

I'm a bit shocked for the amount of money I pay each month for this that I don't even have a phone number to call to report a system outage.

Mon, 02/08/2021 - 07:31

jpero

BUMP

Mon, 02/08/2021 - 13:52

MQBrianCoakley

Mapbox recently sunset the

Mapbox recently sunset the legacy tiles which MapQuest discontinued direct access to in 2016. More details can be found here. The MapQuest SDKs use the latest Mapbox tile sets and are displaying maps as expected.

Wed, 04/07/2021 - 06:56

(Reply to #3)

Elizabeth Dahl

I couldn't understand why

I couldn't understand why this happened. :(

Wed, 04/07/2021 - 08:00

(Reply to #4)

MQBrianCoakley

See the link in the previous

See the link in the previous post for details about the sunset.

Thu, 04/15/2021 - 10:20

(Reply to #5)

Elizabeth Dahl

Yeah got it. MQBrianCoakley

Yeah got it. MQBrianCoakley Thanks. Lemme try this